Privacy
1. Information We Collect
We collect information you provide when making a booking, creating an account, or contacting us — including your name, email address, phone number, and payment details. We also collect usage data such as pages visited and actions taken on our platform.
2. How We Use Your Information
Your information is used to process bookings, send confirmation and communication emails, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We may share your data with trusted partners (e.g., tour guides, hotels, payment processors) solely to fulfill your booking. All partners are contractually required to protect your data.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your account and associated data at any time.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@hayq.travel.
6. Security
We use industry-standard encryption and security practices to protect your data. However, no method of transmission over the internet is 100% secure.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our services constitutes acceptance of the updated policy.